Additional Information

Additional Information

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Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
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PoolNPatio.Net

Terms

Warranty:

Most of the products we sell come with a manufacturer’s warranty. PoolnPatio.net does not provide any additional warranty.


Payment:

I agree to pay my credit card according to the cardholder agreement. I further agree that I may not file a charge-back for any reason except a case of a fraudulent transaction that I did not make. Agreeing to purchase merchandise from PoolnPatio.net will waive my rights to a charge-back against PoolnPatio.net.

 

Pricing:

All pricing is in USD. Prices are subject to change.

 

Order Processing and Shipping:

Orders will be processed within 2 business days. In stock items will be shipped from the distributor within 5 business days after the order is processed. You will be notified by e-mail if the item is out of stock and when the item is expected to be in stock. noted.

 

Delivery:

We ship our products to the Continental United States from various warehouses located in the Continental United States.

Delivery is curbside only. You will need to bring the merchandise onto your property.  

You will need to inspect all merchandise prior to signing for the items to assure there is no damage or missing parts. Please read the papers you are signing. They will clearly state your rights and what you are signing. Be sure to note and damage or missing parts on the bill of lading prior to signing. If you receive damaged merchandise or are missing parts you must notify the carrier upon receiving the order. You will need to contact PoolnPatio.net immediately so we can get your missing or damaged items shipped to you. Damaged items must be refused and send back in order to get the replacement at no charge.  

Failure to check your merchandise at the time of delivery will result in you paying for missing or damaged parts. Please check your items before signing any paperwork. It clearly states that the merchandise is in perfect condition unless otherwise noted.

 

Return & Cancellation Policy:

PoolnPatio.net only accepts returns on products purchased directly from us, either from our website or via our Customer Service Center. Requests must be made within 15 days of your purchase. Returns after 15 days will not be accepted. Full return policy here.

 

Information we collect and how we use it:

When you order, we need to know your name, e-mail address, mailing address, and credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. 

PoolnPatio.net uses a secure server for collecting personal and credit card information. The secure server layer (SSL) encrypts and scrambles all of the information you enter before it is transmitted over the internet and sent to us.  All of the customer data we collect is protected against unauthorized access. 

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. We do not use cookies to collect or store any information about visitors or customers. 

PoolnPatio.net does not sell, trade, or rent your personal information to others. 

PoolnPatio.net may release account information when we believe, in good faith, that such release is reasonably necessary to (1) Comply with the law, (2) enforce or apply the terms of any of our user agreements or (3) protect the rights, property or safety of PoolnPatio.net, our users, or others. 

PoolnPatio.net is committed to protecting your privacy. We use the information we collect on the site to make shopping an enjoyable experience. We do not sell, trade, or rent your personal information to others.
 

Your Consent:

By using our web site, you consent to the collection and use of this information by PoolnPatio.net, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.