Additional Information

Additional Information

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Currency - All prices are in AUD

Currency - All prices are in AUD
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PoolNPatio.Net

Terms

Warranty:
Most of the products we sell come with a manufacturer’s warranty. PoolnPatio.net does not provide any additional warranty.

Payment:
I agree to pay my credit card according to the cardholder agreement. I further agree that I may not file a charge-back for any reason except a case of a fraudulent transaction that I did not make. Agreeing to purchase merchandise from PoolnPatio.net will waive my rights to a charge-back against PoolnPatio.net.

Pricing:

All pricing is in USD. Prices are subject to change.

Order Processing and Shipping:
Orders will be processed within 2 business days. In stock items will be shipped from the distributor within 5 business days after the order is processed. You will be notified by e-mail if the item is out of stock and when the item is expected to be in stock. noted.

Delivery:
We ship our products to the Continental United States from various warehouses located in the Continental United States. Delivery is curbside only. You will need to bring the merchandise onto your property.  

You will need to inspect all merchandise prior to signing for the items to assure there is no damage or missing parts. Please read the papers you are signing. They will clearly state your rights and what you are signing. Be sure to note and damage or missing parts on the bill of lading prior to signing. If you receive damaged merchandise or are missing parts you must notify the carrier upon receiving the order. You will need to contact PoolnPatio.net immediately so we can get your missing or damaged items shipped to you. Damaged items must be refused and send back in order to get the replacement at no charge.  

Failure to check your merchandise at the time of delivery will result in you paying for missing or damaged parts. Please check your items before signing any paperwork. It clearly states that the merchandise is in perfect condition unless otherwise noted.

Return & Cancellation Policy:

PoolnPatio.net only accepts returns on products purchased directly from us, either from our website or via our Customer Service Center. Requests must be made within 15 days of your purchase. Returns after 15 days will not be accepted. Full return policy here.

Privacy Policy:

PoolnPatio.net is committed to protecting your privacy. We promise to keep all the personally identifiable information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience. Only non-personal, summary, or aggregate customer data is shared with PoolnPatio.net partners and other third parties. Please review our privacy policy for more detail.

• What identifiable personal information regarding you or a third party is collected from you on its Web site;
• The organization collecting the information;
• How the information is used;
• With whom the information may be shared;
• What choices are available to you regarding collection, use, and distribution of the information;
• The security procedures that are in place to protect against the loss, misuse, or alteration of information that is under the control of PoolnPatio.net; and,
• How you can correct any inaccuracies in the information.

Privacy Policy Changes:
PoolnPatio.net will occasionally update its privacy statement to reflect company and customer feedback.

How Do We Use The Information We Gather?

PoolnPatio.net may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. PoolnPatio.net collects that information in order to:

• Process an order;
• Verify your identity for payment authorization;
• Contact you regarding your order status;
• Ship your order to you;
• Send you news from PoolnPatio.net
• Generate anonymous statistics; and
• Provide you with an excellent shopping experience.

Once PoolnPatio.net gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your email address may be auto-subscribed to our email newsletter to allow for advertisements and communication regarding order information such as rebates, recalls, related parts, etc. Your information will never be sold to mailing-list firms. You may opt-out of our email newsletter anytime by unsubscribing (see opt-out policy below). Although PoolnPatio.net may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.

When you interact with PoolnPatio.net or make a purchase we collect personal and technical information about you, your visit and your recent purchases. In addition to the list above, this may include order information, product interests, content topic interests, loyalty information, etc. in addition to information about your visit such as IP Address, operating system, location information and other device information. We may record additional information about your visit including the pages you viewed on the site, products you browsed or placed in an online shopping cart as well as any content pages you have viewed. We collect this information about you and your preferences to create a profile of your interests and to serve you personalized content on websites and/or via personalized marketing promotions that we believe may be of interest to you. In some cases, we may automatically enroll you in marketing campaigns based on your product interests or past purchases. You may optionally disclose additional personal information about yourself within your account or as part of a contest or sweepstakes. By providing this additional personal information you authorize us to use this information in connection with personalized marketing promotions and interest-based advertising. You may optionally rate / review or comment on a product, blog post and / or web page, by entering your email, a star rating, and short text. By providing your review or comment you authorize us to disclose your endorsement or feedback to other shoppers interested in that product, webpage or blog post.

Cookie Policy:
"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on PoolnPatio.net. We use cookies to recognize you when you use or return to a site to provide a continuous more personalized shopping experience. In some cases, we use retargeting cookies and allow 3rd party service providers to provide interest-based advertisements to you on other websites. In order to measure the performance of marketing campaigns we monitor actions you take in connection with our marketing campaigns including links clicked. PoolnPatio.net does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use.

Third Party Privacy Policies:
PoolnPatio.net gives you access to third party partners to provide you with certain services that are detailed below. PoolnPatio.net will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. PoolnPatio.net encourages you to review the privacy statements of Web sites you choose to link to from PoolnPatio.net so that you can understand how those Web sites collect, use, and share your information. PoolnPatio.net is not responsible for the privacy statements or content on Web sites outside of PoolnPatio.net Web site.


Opt-Out Policy:
To opt out of receiving communications from PoolnPatio.net, click "unsubscribe" in the footer of any email communication. Or you can make your request by contacting a customer service associate by e-mail at sales@poolnpatio.net.

Updating Personal Information:
If the personal information PoolnPatio.net has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to sales@poolnpatio.net.

Security:
To ensure all your personal information is kept private, your personal information and credit card number are encrypted with SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted. Your credit card information is stored in a database inaccessible to the Internet. PoolnPatio.net constantly monitors the status of its Internet security and performs monthly Web security reviews to evaluate the effectiveness of current practices, as well as new technology applications that may make PoolnPatio.net even more secure.
To keep internal access to your data limited, PoolnPatio.net network is protected with encryption, and employees have access to such data only via password. Only parties responsible for processing your order have access to your credit card and bank information.

Legal Disclaimer:
The only time PoolnPatio.net will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

Your Consent:

By using our web site, you consent to the collection and use of this information by PoolnPatio.net, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.